Find the support you need
Sometimes, it can be useful to speak to someone and make sure your insurance is working for you.
We understand that insurance can be a bit overwhelming.
We’re here to help you find the answers and solutions you’re looking for.
Do it yourself
Did you know, it’s simple to manage your insurance online.
Buy anytime, plus manage and claim most things online.
Fast, easy calls
If you need help we’re here for you. Just book an appointment online and we’ll call when it suits you.
Our team spends time before your appointment to understand what you need, making your call faster and easy.
If you need emergency assistance
You can call us anytime, from anywhere in the world.
If you need extra care and support
We’re here to help if you need assistance, for example if you are experiencing financial hardship, facing difficulties arising from domestic family violence or other vulnerable situations. Where practical, we can also provide assistance with translation and interpreting services.
If you're not happy with us
If something’s gone wrong we’d like to hear about it so that we can fix it. We’ll listen, and work with you to try to resolve the problem. Click here to learn more about how to make a complaint, or follow up on one.