Huddle

Blog: We just paid a travel insurance claim in 3 minutes -

We just paid a travel insurance claim in 3 minutes

 (that’s right... minutes, not months)

We buy insurance in case something goes wrong. And when it does, our hearts sink as we realise: now I’m going to have to claim on my insurance. And it’s not surprising… endless forms to fill in, the stress of not knowing when the insurer will pay up, not really understanding all those legal terms, and having to continuously chase.  An unlucky incident that took seconds could take months to be cleared up.

But not any more. At Huddle, our clever systems and algorithms mean we can be sure our customers are good and honest people. That’s nice, I hear you say, but so what? Well, here’s what: honest people make honest claims. And honest claims can be paid in an instant.

Last week, a Huddle Travel Insurance customer - we’ll call her Mrs T - logged in to her Huddle account, and within 2 minutes, had notified us that her flight home had been delayed. Within a further minute, our system verified the flight from Honolulu to Melbourne was late by 9½ hours, checked her uploaded boarding pass, and authorised a $200 payment to Mrs T’s bank account.

No forms, no stress, no legal terms, no chasing.